What our Customers say...

Testimonials

We really loved working with SERVPRO and definitely recommend them to anyone who has a water damage! The crew knew what they were doing and explained everything to us so we could know too! They made the whole process so much better than we thought it would be. Our kitchen is even better than it was before. 

Bill and Beth Russell's franchise is very professional, kind and polite. They had very positive attitudes and helped us through the insurance paperwork and process. I would highly recommend this franchise if you need any help! Thanks again guys!!

Keep this crew together (Danny, Fred, Jorge and Tony) they are amazing!

We were very impressed and extremely pleased with the crew and the job they did!

I was confident in the knowledge and professionalism of SERVPRO of Taunton/Mansfield who performed fire damage services at my property. Linda keep me in the loop of everything daily and the crew were prompt, courteous and attentive to my needs. Thanks again for all your efforts!

I am satisfied with the services I received from SERVPRO. I would recommend them to my friends and family. Thanks again!

They were so fast to respond to our call! I am impressed with their dedication to getting all the water out of our house. I highly recommend SERVPRO of Taunton/Mansfield....they are the best!

100% Perfect! I was impressed with everyone that worked on our property. I would recommend SERVPRO of Taunton/Mansfield.

The crew was professional, responsible and responsive to our business's needs. I would recommend SERVPRO of Taunton/Mansfield to any business owner with a water damage.

The team at SERVPRO of Taunton/Mansfield demonstrated that they cared about our situation with actions of urgency. They showed up immediately and went right to work with the cleaning. We are very pleased with the outcome.

Definitely would use SERVPRO of Taunton/Mansfield again. Excellent communications, service and reliability. Matt Chapdelaine and your office staff were outstanding. We are extremely satisfied and would recommend to our family and friends.

They are excellent, prompt, efficient, neat and professional. Everyone from the estimator to the crew was professional. The work was completed timely and neatly. No mess! We greatly appreciated the experience.

Bill and Beth are sincere, hard working, who seek the best interest of their customers at all times. I have provided consulting services for them and their customers for the past several years.

The crew was great-fast and professional. Matt and Linda were both very helpful with the process. I would highly recommend SERVPRO of Taunton/Mansfield to my family and friends. 

Service was a professional, guys worked very hard. Clean up was awesome - no mess left! Thank you SERVPRO of Taunton/Mansfield

Amazing Company and team! (Rodney, Linda, Andrew & Tim) Caring for customers is not common anymore and you guys were great! I’m very happy with SERVPRO of Taunton/Mansfield.

Everyone was professional, friendly, hardworking and helpful. Fantastic Job! I am extremely pleased with SERVPRO-It made the cleanup process great!

Extremely hard working, organized and easy to work with. Great Job! Thank you.

Thank you so very much for all you have done for us! Between redoing our water-damaged basement, and coming to our rescue with the washer and dryer, your kindness is so appreciated! Margaret is an absolute doll, and has been so helpful through the whole process!

Everyone from SERVPRO was great! Very professional and helpful during my water damage on the 4th of July Weekend! Thanks Again!

SERVPRO was Fantastic! They were here and on the job before the competition returned my call!! All of your crew was delightful, hardworking and you should be proud to have them represent SERVPRO! Thank you to them all!

SERVPRO was quick and professional with their response, very helpful and easy to work with. Thanks!

My performance rating is A+! Good Work! Well Done! The gentlemen on site were "Great"

First time I needed to use a service for damage to my home. Didn't know what to expect - was pleasantly surprised by the crew and their work ethic. Very considerate, took time to explain what they were doing. Very knowledgeable and professional. Took good care of my home. Ben was great! And his crew too! Well Trained! 5+ stars!

SERVPRO was very professional and reassuring at a time when our house fire had us so stressed out! SERVPRO has lived up to all the expectations and promises and Will and his crew have been outstanding with their communications and always responds to our requests and questions.

LOVED working with SERVPRO and would definitely recommend!

Extremely professional, punctual and very informative. SERVPRO representatives were excellent.

They are all extremely professional, courteous and prompt. Everyone I’ve met from this particular franchise, Beth, Bill, Will and Matt has impressed me.

We are very happy with results. Great job! Thank you.

SERVPRO did an excellent job! Thank you!

The office staff was courteous and helpful and the onsite personnel were prompt and attentive to my concerns. I was confident in the knowledge and professionalism of SERVPRO of Taunton/Mansfield. I would recommend SERVPRO to my friends and family.

This SERVPRO did great Job, very personable crew. The fire extinguisher dust was everywhere and I didn't know what to do! But my agent recommended I call SERVPRO of Taunton/Mansfield and I am glad I did!

I would like to thank SERVPRO of Taunton/Mansfield for the excellent work they do keeping our buildings so clean. The crew was prompt, courteous and very neat.

Service was a professional, guy worked very hard. Clean up was awesome - no mess left! Thank you SERVPRO Taunton/Mansfield.

Excellent service. All work done as promised and on time. Very cooperative and understanding.

The office staff was courteous and helpful and the onsite personnel were prompt and attentive to my concerns. I was confident in the knowledge and professionalism of SERVPRO of Taunton/Mansfield and would recommend SERVPRO to my friends and family.

Great job! Courteous, helpful, knowledgeable and very hard workers!

I am satisfied with the services provided by SERVPRO and would recommend them to my friends, family and colleagues.

SERVPRO was referred to me through my property insurance agent. I was impressed with the company's immediate response to my storm damage. They took a great deal of time and had a great deal of pride in their work. They know how to take-charge and solve problems. I couldn't imagine any other company ensuring that my problems were solved in a more considerate manner that SERVPRO.

The crew was great-clean, prompt and knowledgeable.

I had the privilege of working for Beth and Billy. During my employment I received the best education on mold remediation. Beth and Billy were very instrumental in educating insurance companies and the public about the dangers of mold. If I had a disaster within my home or business, I would call this business without hesitation. SERVPRO is professional and has a caring staff and owners. Highly recommend to my friends and acquaintances.

I was so overwhelmed when I called SERVPRO but Bill Russell said he would be there in an hour and help get the water out of the building and he did just that! I was so impressed with the crew that worked all day in the rain with Bill. We would recommend SERVPRO of Taunton/Mansfield to anyone in a storm situation.

Thank you SERVPRO! I thought my rental property would never be the same after the sewage back up. Your team truly saved my rental and I am so grateful for your fast response and great cleanup!

The crew was prompt and professional. We appreciate the service and look forward to working with you.

I would highly recommend Beth and Billy Russell of SERVPRO to any business owner.....without hesitation. Working with them has been a great experience. I think any business owner during these economic times would be lucky to have them when they need them the most—during a crisis. Their grasp of business, technology combined with their ability to handle any size job makes them a dynamic resource and an asset to any organization.

Beth's work is impeccable; she is detailed oriented from the beginning to end of her finished product/service.

Great service! I would recommend SERVPRO.

We have used SERVPRO in the past and called them with a maintenance issue during a busy time of the year. They were quick to respond and did a great job. Thanks again.

SERVPRO of Taunton/Mansfield scored all tens when it came to my overall satisfaction of the water damage that they cleaned up for us. I would recommend them to friends, family and colleagues.

The Russells have built their company to be sought out. Their work is typically not in the best of circumstances as they deal with a lot of people who have just suffered a disaster, be it a flood, a fire or something else that's not always making them the happiest campers. But with SERVPRO's positive attitude, the clients come away feeling better and they know that their house will look good too... Clients happy.. and that's what everybody wants.

Everyone was polite and professional during a terrible time and we appreciated it so much. It’s because of their attitude that we could deal with this difficult time a little easier. 

The crew was extremely hard working, organized and easy to work with during the process. They (Matt, Andrew and Tim) did a great Job! Thank you.

All of Beth & Bill's SERVPRO team were a delight to work with when we had a flood. They were not only prompt and efficient, but extremely courteous and professional. I will recommend SERVPRO to anyone in the market for disaster recovery service!

They were Perfect! I was impressed with everyone that worked on our property. I would recommend SERVPRO of Taunton/Mansfield

Keep this crew together (Danny, Fred, Jorge and Tony) they are amazing! 

Excellent communications, service and reliability. Matt Chapdelaine and your office staff were outstanding. I would recommend to family and friends. Definitely would use SERVPRO again. Thank you {we are} extremely satisfied.

The crew was professional, responsible and responsive to our business's needs. I would recommend SERVPRO of Taunton/Mansfield to any of our friends and family.

Everyone was so professional , helpful and personable. Starting with Will, Meredith and Margaret. The Demo guys-Drew and Tony.

Repair guys- Dan, Dave, Mike and Nigel. I hope I didn't forget anyone!

Thank you all!